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Companies similar to Intercom

9 competitors and alternatives to Intercom — out of roughly 847 similar companies worldwide. Data is AI-generated and may be approximate.

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Intercom

Customer Communications Platform

Customer communications platform providing messaging, live chat, and customer support solutions.

Headquarters
Dublin, Ireland
Founded
2011
Type
Private

Expertise: Customer messaging, Live chat, Chatbots, Customer support, Sales engagement, Product tours

Zendesk

Customer Service Software

Cloud-based customer service and engagement software platform.

Headquarters
San Francisco, USA
Founded
2007
Employees
5,600
Type
Public

Expertise: Customer support, Ticketing, Live chat, Knowledge management, AI-powered support

Drift

Conversational Marketing Platform

Conversational marketing platform enabling real-time customer engagement and sales.

Website
drift.com
Headquarters
Boston, USA
Founded
2014
Type
Private

Expertise: Live chat, Chatbots, Sales engagement, Customer conversations, Revenue acceleration

Freshworks

Customer Engagement Software

Customer engagement software providing support, CRM, and IT service management solutions.

Headquarters
San Mateo, USA
Founded
2010
Employees
5,000
Type
Public

Expertise: Customer support, CRM, Live chat, IT service management, Analytics

HubSpot

Customer Platform

Customer platform offering CRM, marketing automation, sales, and service solutions.

Headquarters
Cambridge, USA
Founder
Brian Halligan, Dharmesh Shah
Founded
2006
Employees
7,900
Type
Public

Expertise: CRM, Marketing automation, Sales tools, Customer service, Content management

Twilio

Customer Engagement Platform

Cloud communications platform providing APIs for messaging, voice, and video.

Website
twilio.com
Headquarters
San Francisco, USA
Founded
2008
Employees
7,800
Type
Public

Expertise: APIs, SMS, Voice, Video, Customer messaging, Communication infrastructure

Slack

Workplace Communication & Collaboration

Team messaging and collaboration platform for enterprise communication.

Website
slack.com
Headquarters
San Francisco, USA
Founder
Stewart Butterfield, Eric Costello, Cal Henderson, Serguei Mourachov
Founded
2013
Type
Subsidiary

Expertise: Team messaging, collaboration, productivity, integrations, enterprise communication

Segment

Customer Data Platform

Customer data platform that collects, unifies, and activates customer data for marketing and analytics.

Headquarters
San Francisco, United States
Founded
2011
Type
Subsidiary

Expertise: Customer data management, analytics, data collection, CDP, marketing technology

Front

Team Communication Platform

Team communication platform consolidating emails and messaging channels for customer-facing teams.

Headquarters
San Francisco, United States
Founder
Mathilde Collin, Laurent Perrin
Founded
2013
Type
Private

Expertise: Email management, team collaboration, customer messaging, communication channels, workflow automation

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