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Companies similar to Zendesk

9 competitors and alternatives to Zendesk — out of roughly 247 similar companies worldwide. Data is AI-generated and may be approximate.

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Zendesk

Customer Service Software

Cloud-based customer service platform providing ticketing, live chat, and support tools.

Headquarters
San Francisco, United States
Founded
2007
Employees
5,900
Type
Public

Expertise: Customer support, ticketing systems, live chat, knowledge management, AI-powered service

Salesforce Service Cloud

Customer Relationship Management

Enterprise cloud platform offering CRM, service automation, and business applications.

Headquarters
San Francisco, United States
Founded
1999
Employees
84,000
Type
Public

Expertise: CRM, customer service, sales automation, marketing automation, analytics

Freshdesk

Customer Service Software

Cloud-based customer support and ticketing platform for businesses of all sizes.

Headquarters
San Francisco, United States
Founded
2010
Type
Subsidiary

Expertise: Customer support, ticketing, live chat, knowledge base, automation

Intercom

Customer Communication Platform

Customer communication platform combining live chat, automation, and support tools.

Headquarters
Dublin, Ireland
Founded
2011
Employees
1,000
Type
Private

Expertise: Live chat, customer messaging, automation, product tours, support

HubSpot Service Hub

Customer Relationship Management

All-in-one CRM platform with service, sales, marketing, and content management tools.

Headquarters
Cambridge, United States
Founded
2006
Employees
7,500
Type
Public

Expertise: CRM, customer service, marketing automation, sales, ticketing

Atlassian Jira Service Management

IT Service Management Software

Enterprise software company providing collaboration and IT service management tools.

Headquarters
Sydney, Australia
Founded
2002
Employees
8,500
Type
Public

Expertise: IT service management, ticketing, automation, DevOps, collaboration

Freshworks

Customer Engagement Software

Cloud-based customer engagement and helpdesk software for businesses.

Headquarters
San Mateo, USA
Founded
2010
Employees
5,000
Type
Public

Expertise: Customer service, CRM, helpdesk, ticketing, AI, analytics

Gorgias

Customer Support Platform

AI-powered customer support platform for ecommerce and SaaS businesses.

Website
gorgias.io
Headquarters
New York, USA
Founded
2015
Type
Private

Expertise: Omnichannel support, helpdesk, chatbots, automation, analytics

Drift

Conversational Marketing Software

Conversational marketing and sales engagement platform powered by chatbots.

Website
drift.com
Headquarters
Boston, United States
Founded
2014
Type
Private

Expertise: Live Chat, Chatbots, Conversational Marketing, Sales Engagement, Customer Support

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